Chief of Operations Officer Brenda Manthei joined the firm in 2008. She studied at North Hennepin Community College, Anoka Technical College, University of Minnesota, and St. Scholastica. She has 19 plus years experience in the healthcare industry, 9 years experience in Minnesota Behavioral Healthcare billing and 7 years experience with Iris. Brenda brings this wealth of experience to IRCS and a much needed perspective on the users' view of things. She is assigned to help with the helpdesk calls, work with us programmers to design new features and ways of doing things, to maintain the web documentation, and to help improve our training programs.